Best Western Plus Diamond Valley Inn

Your staff is Awesome!!! Very exceptional Customer service!! The only thing that wasn't good was the room. We stayed on the third floor. The room smelled musty and like a dog. There was dog hair on the carpet and up the side of the wall. Your staff was so gracious and helped solve the problem immediately. They brought in an air freshener and aired out the room while we were gone for the day. When we returned that night the room smelt better but the smell is still there. My suggestion would be to take out the carpet and leave the hardwood floor, that way smells don't get trapped in by carpet. Thank you.

The remodeled rooms are amazing. The beds are so comfortable and everything was spotless! Liz at the front desk when I checked it was very pleasant and very helpful. If I need to stay again someday I definitely will. There aren’t very many hotels that I would recommend in Hemet California, but this is one for sure!

Breakfast was decent, many choices. Loved the variety of coffees. Staff very friendly. The hotel is old but it has been remodeled and you can tell. Rooms were equipped with newer coffee machine, microwave and refrigerator. The bed very comfortable.

Loved the bathtub with jets! Breakfast was excellent! Heard very little from other rooms. My husband and I were celebrating our 41st anniversary, and we enjoyed ourselves.

Comfortable and clean perfectly located to the facilities we were visiting. Plenty of eateries close by. Staff was cheery and helpful. Exceptionally clean facility with a great bathroom amenities. Will stay here again.